Return & Exchange policy
Thank you for shopping with YESÀN Collections
Your Purchase from YESÀN Collections
We’re so glad you’ve chosen YESÀN Collections! We want you to be happy with your items, so please take a moment to review our No Exchange or Refund Policy.
• Final Sale: Please note that all sales are considered final. We are unable to offer refunds once an order has been placed and processed.
• No Exchanges: We do not facilitate exchanges for any items. To ensure you’re getting exactly what you want, we encourage you to carefully review your selections, especially sizes, before confirming your order.
What to Do If Your Item Arrives Damaged or Defective
We meticulously inspect our items, but if you happen to receive something that is damaged or defective, please email our customer service team at contact@YESÀNcollections.com within 3 days of delivery. We’ll investigate promptly and work with you to find a solution, which could include a replacement, an adjustment, or a store credit, depending on the specifics. Please understand that we can only assist with these issues within the 3-day window.
Getting the Right Size
To help avoid any sizing concerns, we strongly recommend checking our sizing guide before you order, or providing your custom measurements in the notes when you check out. YESÀNCollections cannot be held responsible for items that don’t fit as anticipated, so a quick double-check can make all the difference!
Special Circumstances: Custom & Sale Items
Please be aware that custom-made items and sale items are always final sale and cannot be returned, exchanged, or refunded.
Your purchase signifies your agreement to these terms. If you have any questions before completing your order, don’t hesitate to contact our customer service team.
Thank you for shopping with YESÀN Collections!